Category Archives: media

Twitter Measurement…and More


Michael Tchong of Ubercool does a nice job of looking at the measurement of social media/micro-blogging phenom Twitter for a recent issue of the OldTimers Newsletter.

Actual tracking of specific post is not covered but you can check out TwitClicks, one of the better URL shortener services that offer some of the basics you’d find and some hooks into Twitter’s API. More…

On another subject…Twitterer’s Narcissists?

I suspect Marshall McLuhan would agree.

Why the Click Is the Wrong Metric for Online Ads

Story in AdAge by Abbey Klassen. Amazing that in 2009 this is still being written about….the comments even more telling. Here’s mine:

Wow. It’s great that this issue is being raised. However, this is nothing new. Same story since the Web 1.0 days as this could have been written over 10 years ago…actually, I did in the Lilypad white paper!

The twist today is that too many so-called online “marketers” either protesth too much (like the effect of branding but want to pay like performance) AND/OR opt for the easy way out and fallback on search – a FUD mentality. The former is solved by better media-side negotiating and the latter by training and education.

It is called branding and it’s about way more than measuring clicks.

Zell pops Bubbles…

Since I’m in Chicago, this caught my eye and is fascinating on many levels.

Real-estate magnate Sam Zell shared some shockers and made plenty of good points about the challenges of re-invention of Tribune’s business model in an interview with Conde Nast Editor-in-Chief, Joanne Lipman (11/12/08 at Quadrangle Group’s Foursquare media conference).


While Zell comes off as flippant and even obnoxious at times (although he was more on the defense during this “interview”), Lipman brings the sense of journalist entitlement that has contributed to the mess in her own way with a string of petty jabs. Alot of this seems like common-sense business and despite zero experience in media, Zell makes alot of sense.

Many monopoly or duopoly industries get dysfunctional (kind of like Detroit’s Big 3) that complacency abounds. In ad sales this amounted to an “order taking” culture and not so surpringly minimal incentives. Why not,? There was no downside to pursing that stratgy. Meanwhile, the editorial side was allowed to pursue high-minded goals that are not very measureable and/or have little impact on revenue, e.g. Pulitzer Prizes.

Online it is an audience and advertiser free-for-all; ultimately, this will resolve itslef in a Joseph-Strumpeter-creative-destruction sort of way.

The Twilight Zone

Is it advertising or PR? How do you measure it? I spent this Wednesday contemplating that while attending the event held in SF’s Presidio. Disappointed by the lack of on-stage decorum but oh well.

Still many questions linger about measurement…fewer answers. Of note:

  • ComScore’s Gian Fulgoni – Despite PA-system glitches, Gian brought up their research on cookiesnot being infallible; he also reframed the “hater” questions about ComScore’s panel-based approach as about Basic Sampling Methodologies, i.e. Market Research/Statistics 101; Chicago-based Gian also dispelled a few myths about the growth of the ComScore panel and suggested that next year Mac users will be included.
  • Meet-up’s Scott HeifermanThe Heif managed to insult agencies and advertising clients but let everyone know that Meetup is now accepting sponsorships! huh? Scott wants you to know he favors Obama, all while throwing f-bombs for some reason; glad to hear that Meetup is now at breakeven AND doesn’t need any VC money. BTW, did IScott hails from suburban Chicago.
  • Quantcast’s Adam Gerber– Fascinating product with lots of potential; they don’t exactly spell out what their business model is for some reason.
  • Dave Smith of Medismith – Dave brought a rapidly escalating rhetorical 50,000-foot conversation down to Earth with one line: “…but I have campaigns to run.”
  • FM’s, John Battelle – for a few fleeting minutes, the Conversational Measurement Toolbox was being dangled, it was live…so close yet so far away. When can the clients beta test it?
  • Starcom’s Susan Desmond – fielded an unusual question from host John Battelle (bordering on obsequious) about Mad Men -“Was it really like that in advertising?” Susan was bullish on analytics in the emerging digital media agency; Susan is also based in Chicago.

Hmmmm…

Journalism: Live by the Sword…

…well, you know the rest.

Great piece by Shelly Palmer in the Jack Meyer’s Report on innuendo and rhetoric against facts in the online media world.

Several great examples of journalism and big media failing terribly to get it right – makes you wonder. Journalism and the Media are notoriously unaccountable for getting it wrong.

With the “cat out of the bag” on user-generated content, Journalism is up in arms.

Traffic and truth online are not necessarily related (really?).

Curiously, the M-word is not mentioned though. Online, the network effect of memes on reality is only becoming more powerful. With the proliferation of broadband Internet and software tools, faux news like the image of Sarah Palin with a machine gun and the viral ad (by Gatorade) of the the ballgirl leaping 1o’ straight up for a catch are only going to accelerate.

More troubling is that more recent example about Governor Palin and CNN support the notion of journalist and media biasin the Bernard Goldberg sense of the word.

MTV Ahead of Pack Defeating DVR

New York Times covers “podbusting”…kind of like-hard-coding programming and advertising together.

Dario Spina of MTV says, “That’s the idea here; we want to blur the lines between the commercial breaks and the entertainment content.”

Considering this does make it harder to skip entire commercial breaks via DVR and the new Nielsen c-ratings for commercial viewership (as opposed to the legacy programming-focused approach) makes alot of sense!