Category Archives: Walmart.com

Retail Online Media still Under the Radar

Happy New Year! Very interesting piece by Christopher Vollmer in Strategy & Business, Major Media in the Shopping Aisle. Since my background spans retailing (offline at Walgreen’s) and online media (agency, media and ad server software side) this caught my eye while browsing in Borders last night on Michigan Avenue.



However, S&B did not dig very deep! They totally missed the nascent Retail Online Media programs out there for a few years now and continuing to grow.
Such promotion and merchandising act as the front-line tactic for achieving retail sales. I had the opportunity to learn this up close and personal while I was in store operations with Walgreen’s early in my career…it is also probably why I chose to focus on marketing while attending Loyola’s GSB.

On the other hand, it’s understandable and not likely that Walmart.com, Sam’s Club and
CVS others are looking for trade coverage while they work out the kinks in these very high-margin (advertising) programs. These programs are akin to store circulars and local co-op ads (think Intel isnide or auto delership ads) but online; they are methodically bringing a brand message to targeted consumers as they are proceeding down the purchase funnel. For CPGs, the main media partner is their retail distributors and the funds are pulled from co-op marketing, MDF (market development funds) or trade allowances.

Retail online media is still under the radar although firms like Triad Digital Media are expanding the possibilities. Triad is a fast growing unit of MARS Advertising and functions like a rep firm, ad ops service provider and production studio rolled into one.

Dueling BT Banjos…

Interesting exchange between Bennett Zucker and Bill Gossman about who came up with the term “behavioral targeting”.

The roots of BT technology go deep…the 2nd wave firms (Tacoda, RSI, Blue Lithium, 247RM) have certainly hit a nerve with online marketers. One nettlesome caveat is the pernicious patent problem associated with it.

After extensively using the tools myself at Walmart.com (247RM’s flavor), publishers now have plenty of control, much better reporting and control interfaces; the results have been impressive in clickthrough and conversion rates.

The question is does BT scale?

Neural’s OptiMatch had a unique approach!